Healthcare AR Management

Commercial AR Management

Insurance Overpayment Recovery

Terms of Use

  1. Acceptance of Terms

By using this website, you agree to these Terms of Use.

  1. Website Purpose

Explain that the site allows users to:

  • Make payments
  • View account information
  • Submit insurance information
  • Contact CRC
  • Access client portals
  • Request support

State that information is for lawful use only.

  1. Eligibility

Users represent they are:

  • the consumer,
  • an authorized representative,
  • legal guardian,
  • executor,
  • power of attorney,
  • or otherwise legally authorized.
  1. HIPAA Acknowledgement

State that portions of the site contain Protected Health Information (PHI).

Users agree they are authorized to access the information.

Unauthorized access is prohibited.

  1. User Responsibilities

Users agree they will not:

  • impersonate another person
  • attempt unauthorized access
  • upload malware
  • interfere with the website
  • misuse the payment portal
  1. Electronic Communications

Reference E-SIGN.

Explain that by submitting information they consent to electronic communications including:

  • email
  • SMS
  • phone calls
  • prerecorded messages
  • automatic dialing technology where permitted by law

Direct users to the separate SMS Terms.

  1. Payments

Explain that:

  • payments are processed securely
  • payment posting times may vary
  • returned payments may be subject to applicable fees
  • payment arrangements remain subject to creditor approval
  1. No Legal Advice

The website does not provide:

  • legal advice
  • medical advice
  • insurance advice
  1. Intellectual Property

CRC owns:

  • trademarks
  • logos
  • graphics
  • text
  • software

No copying without permission.

  1. Third-Party Websites

Links to outside websites are provided as a convenience.

CRC is not responsible for their content.

  1. Disclaimer of Warranties

Website provided “as is.”

No guarantee of uninterrupted service.

  1. Limitation of Liability

Standard limitation of liability language.

  1. Security

State that CRC uses commercially reasonable safeguards but users are responsible for protecting:

  • passwords
  • devices
  • email accounts
  1. Governing Law

Generally Georgia law, except where federal or state consumer protection laws require otherwise.

  1. Changes to Terms

CRC may update Terms of Use at any time.

  1. Contact Information

Include:

  • mailing address
  • phone
  • email