Debt collection no longer means dreading an unexpected call. With digital-first solutions, people can check balances, make payments, and get support—all online, whenever it fits their schedule. But what does it mean for debt collectors to get digital? What Does...
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Capital Recovery Blog
RECENT POSTS
Capital Recovery Blog
Preparing for Economic Uncertainty: Strengthening Your Accounts Receivable Strategy
If there’s one thing business owners and finance leaders can agree on, it’s that economic uncertainty is never easy. Whether it’s supply chain hiccups, inflation, or a sudden drop in demand, unpredictable times can send even the most well-run companies scrambling. But...
The ROI of Automation in Accounts Receivable Management
The traditional accounts receivables system has so many drawbacks. Every step in this process is a chance for things to go wrong. Papers get lost. Emails get overlooked. Data gets entered incorrectly. And every mistake means more delays, more work, and less money in...
How Predictive Analytics is Helping Businesses Recover More Debt
What if you could predict which customers are likely to pay late, personalize your approach to each debtor, and recover more money without burning resources? That’s where predictive analytics comes in. This blog shows how this technology transforms debt recovery,...
Self-Service Collections: The Future of Debt Recovery?
Behind every past-due account is a person facing financial challenges. Too often, traditional collection processes add unnecessary stress to an already difficult situation—unexpected phone calls, uncomfortable conversations, limited options presented under pressure....
How AI and Chatbots Are Revolutionizing Debt Collection
Collecting debt is a delicate balance. You need to recover funds while also maintaining friendly relationships with customers and adhering to regulations. Traditional methods like phone calls, letters, and personal visits are becoming less effective in our fast-paced...
Patient Rights and Medical Debt: Understanding the Fair Credit Reporting Act’s Protections
Medical debt can feel like a maze with no clear way out, but the Fair Credit Reporting Act (FCRA) offers crucial protections that can help patients mindfully manage their finances. For healthcare providers, understanding these protections is not just about...
The Fair Credit Reporting Act and the Changing Landscape of Medical Debt Report: What Healthcare Providers and Patients Need to Know
The Consumer Financial Protection Bureau (CFPB) has been shaking things up in medical debt reporting, and it's got everyone talking. On January 7, 2025, the CFPB finalized a rule prohibiting data furnishers and credit bureaus from reporting on medical bills and debt....
From Patients to Partners: How Clear Communication Improves Payment Compliance
The gap between the healthcare service provided and the payment process can often lead to issues that ripple through the system. In fact, 40% of Americans are confused by their medical bills, which often stems from complex billing systems and insurance coverages that...