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  • IF YOUR ACCOUNT IS A MEDICAL DEBT, WE HAVE PREVIOUSLY PROVIDED YOU WITH THE PROVIDER’S NAME, AMOUNT AND DATE OF SERVICE FOR THE BALANCE OWED. OUR CLIENT HAS BILLED YOUR INSURANCE AND THEY HAVE DEEMED IT THE PATIENT’S RESPONSIBILITY. TO EXPEDITE THE RESOLUTION OF THIS DEBT, PLEASE REFER TO THE BACK OF YOUR INSURANCE CARD AND THERE IS A MEMBER PORTAL WHERE YOU CAN PUT IN THE DATE OF SERVICE AND PROVIDER, AND IT WILL TELL YOU WHY THE DEBT IS OWED BY THE PATIENT VIA EXPLANATION OF BENEFITS (EOB). IF AFTER YOU HAVE REVIEWED YOUR EOB AND IT IS DETERMINED THAT THERE WAS AN ERROR IN BILLING OR THE AMOUNT OF PATIENT RESPONSIBILITY IS NOT CORRECT, PLEASE EMAIL US A COPY OF THE EOB AT CONTACT@CRCORP.NET AND WE WILL HANDLE IT ACCORDINGLY WITH OUR CLIENT. DUPLICATE REQUESTS FOR SUPPORTING DOCUMENTATION WILL NOT BE PROVIDED.
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    Address
    POB 4100
    Canton, GA 30114

    Phone
    470-297-1120

    Fax
    770-216-9353

    Email
    contact@crcorp.net

    To consent to text messaging: text CONTACT to 833-210-8715

     

    THIS COMMUNICATION IS FROM A DEBT COLLECTOR AND IS AN ATTEMPT TO COLLECT A DEBT. ANY INFORMATION OBTAINED WILL BE USED FOR THAT PURPOSE.

    We are required under state law to notify consumers of the following rights. This list does not contain a complete list of the rights consumers have under federal, state, or local law.

    For State of California Consumers:
    If the account listed is medical in nature the state requires us to inform you, “Nonprofit credit counseling services may be available in the area”.

    The state Rosenthal Fair Debt Collection Practices Act and the federal Fair Debt Collection Practices Act require that, except under unusual circumstances, collectors may not contact you before 8 a.m. or after 9 p.m. They may not harass you by using threats of violence or arrest or by using obscene language. Collectors may not use false or misleading statements or call you at work if they know or have reason to know that you may not receive personal calls at work. For the most part, collectors may not tell another person, other than your attorney or spouse, about your debt. Collectors may contact another person to confirm your location or enforce a judgment. For more information about debt collection activities, you may contact the Federal Trade Commission at 1-877-FTC-HELP or www.ftc.gov.

    Capital Recovery Corporation does not sell your personal information. To change or delete your contact information, please log onto the Secure Online Portal at https://www.clientaccessweb.com/CRC/Payments/ and click on “My Account” and then “Update Account Information”.

    For State of New York Consumers:
    If a creditor or debt collector receives a money judgment against you in court, state and federal laws may prevent the following types of income from being taken to pay the debt: Supplemental security income, social security, public assistance, spousal support, maintenance (alimony) or child support, unemployment benefits, disability benefits, workers’ compensation benefits, public or private pensions, veterans’ benefits, federal student loans, federal student grants, and federal work study funds, and ninety percent of your wages or salary earned in the last sixty days.

    Debt collectors are prohibited from engaging in abusive, deceptive, and unfair debt collection efforts, including but not limited to: The use or threat of violence, the use of obscene or profane language, and repeated phone calls made with the intent to annoy, abuse, or harass.

    For City of New York Consumers:
    New York City Department of Consumer Affairs License Number: 2057060-DCA. Capital Recovery Corporation conducts its business in English and does not provide any language access services or translations in any other language; The New York City Department of Consumer Affairs provides a translation and description of commonly used debt collection terms available in multiple languages on the Departments’ website, www.nyc.gov/dca

    For State of Tennessee Consumers:
    Capital Recovery Corporation is licensed by the Collection Service Board, State Department of Commerce and Insurance.

    Testimonial

    I just wanted to take a few minutes to let you know how I feel about your company. [Our company] has done business with Capital Recovery since about 1991 and it has been a pleasure. The staff at your company is always polite and helpful.

    Lansing Building Products, Richmond, VA