If your Georgia business is searching for an Atlanta debt collection agency to help you improve cash flow, you might see a logo or mention of CPAR certification. Well, what is that?
CPAR stands for Certified Patient Account Representative. This certification means the debt collection agency is a higher achieving member of a Healthcare Organization Revenue Cycle division. This certification has been known to reduce Days Sales Outstanding (DSO) due to the level of competency these individuals have in Healthcare Revenue AR Management. If a team is CPAR, that means they know the revenue cycle from start to finish. Working with a third-party collection agency that holds this is crucial.
Debt Collection Agencies
Capital Recovery Corporation, an Atlanta debt collection agency holds a CPAR certificate. This is who you want to work with for your Georgia debt collection process.
How to Become CPAR Certified
The certification is through an exam from the American Association of Healthcare Administrative Management (AAHAM) and the Medical Dental Hospital Business Associates. To acquire this recognition, debt collectors must study an extensive manual regarding the process for all medical claims, commercial, government, and occupational related.
The Importance of Being CPAR Certified
CPAR team members conduct the billing and payments of hospital patients. Representatives calculate, send, and record payments. They also alert patients of overdue notices. Plus, they help design a payment plan for patients, by working with insurance providers and the patient. Equally important, they regulate the hospital’s financial rules concerning the patients. All of these factors provide legal and fair debt collection services under the Fair Debt Collection Practices Act (FDCPA).
CPARs do not actually have to be certified to get a representative job. However, advanced CPARs have extended education and greater leadership skills that will open up career laddering. At Capital Recovery, we encourage and incentivize our team members to acquire this certification so that they are more knowledgeable about healthcare billing and revenue processes.
Collection Agency Atlanta
You may encourage your internal team members to earn CPAR certification as well. However, if your team is struggling with the process, consider hiring an extended business office (EBO) with a collections product to assist in reaching more of your accounts receivable management goals. Don’t let your healthcare organization fall under because of customers not paying what is due to your business.
Laws vary by state. Do you have a Georgia business and are struggling to collect from consumers with past due accounts? Capital Recovery fully understands hospital financial processes. They have years of experience with the delicate nature of collecting from debtors in the Georgia healthcare arena, even with small business. The team at Capital Recovery offers unmatched skill and judgement when it comes to collecting from creditors and debtors.
Get the help you need and deserve with debt collection practices and needs in healthcare. Work with Capital Recovery, the premier Atlanta debt collection agency. Contact their team for more information or visit our blog to learn more about what we do.