The Capital Recovery Blog - Capital Recovery Corporation

Benefits of Using an Extended Business Office

Oct 4, 2021

Businesses seeking accounts receivable solutions often run into the extended business office (EBO) option and wonder what it means. An EBO is simply an extension of your business office, with a team who will develop processes to meet your business goals. They’ll also provide a more effective debt collection solution customized to your business style. This could involve creating an updated privacy policy or improved medical coding to better keep track of customer debt. An EBO provides revenue cycle best practices in areas ranging from ongoing billing and collections to denial management.

Make Commercial Debt Collections Easy: Capture Customer Information During Intake

Jul 28, 2021

A customer or patient isn’t paying his or her bill, and after a few months of mailing letters and making calls, you decide to turn it over to a collection agency.

5 Warning Signs that a Debt Collection Agency Call is a Scam

Jul 28, 2021

Scammers searching for a quick buck aren’t helping things, so it’s critical that consumers know the difference between a legitimate call about a bill you missed versus someone trying to get your money.

Why and How You Need to Report Direct Payments to Business Debt Collection

Jul 28, 2021

When collection agencies call and send bill reminders, they work with your customers on your behalf to collect money that the agency shows as owed, remitting payment to you less a small fee. However, some customers rather not pay the collection agency, they will pay you instead.

How to Accelerate the Collection of Bad Debt with a Commercial Collection Agency

Jul 12, 2021

Whether from medical bills, real estate, student loans, or credit cards, debt is never fun to have. For business owners, especially small businesses, the collection of bad debt from customers’ past due bills can take a toll on a company’s cash flow and progress. Let’s...

Hiring a Commercial Debt Collection Agency When Consumers Won’t Answer Their Phones

Jul 12, 2021

Time-consuming. Overwhelming. Hopeless. Does this describe your company’s efforts at consumer debt recovery calls? If so, it is time to hire a commercial debt collection agency, also known as third-party debt collection services. Debt collection agencies take over...

What is an Extended Business Office and How Can it Help My Business?

Jun 23, 2021

What is an EBO or Extended Business Office? Businesses seeking payment solutions often run into this option and wonder what it means.

Should Your Business Hire a Debt Collection Agency or Work with a Debt Buyer?

Jun 15, 2021

If your business team is struggling to collect payments, you are probably researching debt collection and debt buyers. As you dig into both options, you might not be sure about the differences and benefits of each.

Hiring a Debt Collector: What to Look for in an Agency

May 12, 2021

Easy, safe, and stress-free. Hiring a debt collector allows any business to take appropriate legal action on past due customer delinquent accounts. Especially for customers you’re close to, debt recovery is usually never easy. Surprisingly, many business owners forgo...