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  • IF YOUR ACCOUNT IS A MEDICAL DEBT, WE HAVE PREVIOUSLY PROVIDED YOU WITH THE PROVIDER’S NAME, AMOUNT AND DATE OF SERVICE FOR THE BALANCE OWED. OUR CLIENT HAS BILLED YOUR INSURANCE AND THEY HAVE DEEMED IT THE PATIENT’S RESPONSIBILITY. TO EXPEDITE THE RESOLUTION OF THIS DEBT, PLEASE REFER TO THE BACK OF YOUR INSURANCE CARD AND THERE IS A MEMBER PORTAL WHERE YOU CAN PUT IN THE DATE OF SERVICE AND PROVIDER, AND IT WILL TELL YOU WHY THE DEBT IS OWED BY THE PATIENT VIA EXPLANATION OF BENEFITS (EOB). IF AFTER YOU HAVE REVIEWED YOUR EOB AND IT IS DETERMINED THAT THERE WAS AN ERROR IN BILLING OR THE AMOUNT OF PATIENT RESPONSIBILITY IS NOT CORRECT, PLEASE EMAIL US A COPY OF THE EOB AT CONTACT@CRCORP.NET AND WE WILL HANDLE IT ACCORDINGLY WITH OUR CLIENT. DUPLICATE REQUESTS FOR SUPPORTING DOCUMENTATION WILL NOT BE PROVIDED.
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