Commercial Debt Collection & Healthcare AR Recovery Services
Capital Recovery Corporation is a CPAR-certified commercial debt collection and healthcare AR recovery agency serving businesses and healthcare providers across the United States. We deliver compliant, measurable debt recovery — including healthcare AR management, commercial collections, insurance overpayment recovery, and ERISA appeals administrative support.
Whether you need to establish an internal recovery system or outsource business debt collection entirely, Capital Recovery Corporation has the certified expertise to build the right programme for your organisation.
Healthcare AR Management
HIPAA-compliant healthcare accounts receivable management for hospitals, health systems, specialty practices, and billing companies. We manage outstanding patient and insurance receivables through every stage of the revenue cycle.
Learn about healthcare AR management →Commercial AR Management
Professional B2B and commercial debt collection for businesses with unpaid invoices, delinquent trade accounts, and outstanding commercial receivables. CPAR-certified recovery that protects your business relationships.
Learn about commercial debt collection →Insurance Overpayment Recovery
Identification and recovery of insurance overpayments for healthcare providers and payers — including claims paid in error, duplicate payments, and audit-identified overpayments. Compliant, documented recovery processes.
Learn about insurance overpayment recovery →ERISA Appeals Support
Administrative support for the ERISA appeals process for healthcare providers managing denied or underpaid claims from self-funded employer health plans. Documentation, correspondence, and deadline tracking.
Learn about ERISA appeals →Extended Business Office
Outsourced AR management where Capital Recovery works as an extension of your business office — managing patient accounts, insurance follow-up, and collections under your brand standards and compliance policies.
Learn about extended business office services →Medical Billing & Coding
Expert medical billing and coding services for healthcare practices — claim submission, denial management, coding compliance, and AR follow-up by CPAR-certified professionals.
Learn about medical billing services →Extended Business Office Solutions and Debt Collection Services
Capital Recovery Corporation provides a full suite of customisable accounts receivable management and debt collection services for healthcare providers and commercial businesses. Our extended business office solutions and commercial debt collection services are delivered by CPAR-certified professionals in compliance with HIPAA, FDCPA, and applicable federal and state regulations.
Frequently Asked Questions
What is a commercial debt collection agency?
A commercial debt collection agency is a professional third-party firm that recovers unpaid business-to-business (B2B) debts on behalf of creditor businesses — including outstanding invoices, delinquent trade accounts, and commercial receivables. Capital Recovery Corporation is a CPAR-certified commercial debt collection agency serving businesses across the United States.
What is healthcare AR management?
Healthcare AR management is the systematic process of tracking and collecting amounts owed to a healthcare provider — by patients, insurers, and other payers — from the time services are provided until all balances are resolved. It includes billing follow-up, denial management, and compliant patient collections. Capital Recovery Corporation provides CPAR-certified healthcare AR management services for medical practices and health systems.
Is Capital Recovery Corporation HIPAA compliant?
Yes. Capital Recovery Corporation is HIPAA compliant and executes Business Associate Agreements with all healthcare provider clients. All patient information is handled in accordance with HIPAA's Privacy and Security Rules and applicable HITECH Act requirements. We also hold SOC 2 certification, providing independent verification of our data security controls.
What certifications does Capital Recovery Corporation hold?
Capital Recovery Corporation holds CPAR (Certified Professional Account Receivable) and SOC 2 certifications, is HIPAA compliant, FDCPA compliant, and BBB accredited. The CPAR certification reflects adherence to professional receivables management standards, while SOC 2 provides independent verification of our data security and operational controls.
What is insurance overpayment recovery?
Insurance overpayment recovery is the process of identifying and reclaiming amounts paid by a health insurer or payer that exceed what was contractually or clinically appropriate — including claims paid in error, duplicate payments, and audit-identified overpayments. Capital Recovery Corporation provides insurance overpayment recovery services for healthcare providers and payers.
How does Capital Recovery Corporation charge for its services?
Most commercial collection engagements operate on a contingency basis — meaning you pay nothing unless Capital Recovery collects. Fee arrangements vary by service type and account profile. Contact us at 470-297-1120 or through our get started page for a consultation.
What is an Extended Business Office?
An Extended Business Office (EBO) is an outsourced arrangement in which Capital Recovery Corporation manages a defined population of healthcare accounts as an extension of your business office — under your brand standards and in compliance with your policies. It differs from traditional debt collection in that it operates earlier in the revenue cycle, before accounts are written off. Learn more about our extended business office services.
"I could not be happier with the work Capital Recovery performs for us as our EBO and outside collection agency. We have had several EBOs and outside collection agencies and without a doubt, Capital Recovery Corporation has outperformed them all. I highly recommend Capital Recovery Corporation and am glad to have them as a partner."
Larry Reyes — EBD, Employer Services Collections Manager
Key Takeaways
- Capital Recovery Corporation is a CPAR and SOC 2 certified debt collection and healthcare AR recovery agency based in Canton, Georgia
- Services cover commercial B2B debt collection, healthcare AR management, insurance overpayment recovery, ERISA appeals administrative support, and extended business office programmes
- All healthcare services are delivered in full compliance with HIPAA — Business Associate Agreements executed with every healthcare client
- All consumer-facing collection activity complies with the Fair Debt Collection Practices Act (FDCPA)
- Most commercial collection engagements operate on a contingency basis — no recovery, no fee
- To dispute an account or claim, visit our dispute an account page