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Capital Recovery February Employee Spotlight – Kristen

Feb 28, 2022

Get to know Capital Recovery Employee Kristen

Here at Capital Recovery Partners, we recognize the value of having top-notch team members. Our hiring process allows us to attract and hire employees who become some of the best debt collection personnel. Our commitment to ongoing training and continuing education allows our team to remain ahead of the latest technologies and tools in the debt collection market.  

Each month, we will highlight our fantastic team members on our blog. For February, we’re pleased to spotlight our team member Kristen Brooks. Follow along below to learn more about Kristen and the important role she plays here at Capital Recovery.  

What is your name & role at Capital Recovery?  

My name is Kristen and I’m in the accounting department and the legal forwarding and collections department.

How long have you worked with Capital Recovery? 

I have worked at Capital Recovery for 8 years.

What do you enjoy most about working at Capital Recovery?  

The people! I have met some really great friends here at Capital Recovery. It’s always such a blessing to be able to work with people who are also your friends.

How do you feel that Capital Recovery is different from other collections agencies? 

Capital Recovery is different from other agencies in that we work hand in hand with our clients and patients to work through each account to find the best possible solution.

What values do you see Capital Recovery embrace daily?  

Respect, hard work, and integrity.

Tell us about a nice encounter you had with a co-worker or customer?  

Everyone at Capital Recovery is so ready to help out their co-workers with any help they need.  When we have big projects to work on everyone collaborates together to make sure everything gets done.

How does your current job with Capital Recovery compare to previous jobs you have had?  

I love that at Capital Recovery, management and collectors work hand in hand to streamline the process and work together to achieve our goals each month.

If you had only five words to describe Capital Recovery, what would they be?   

Honest, motivated, capable, cooperative and driven.

How has Capital Recovery helped you achieve your personal and professional goals? 

Capital Recovery has helped me branch out from my shy demeanor by interacting with clients and attorneys to reconcile accounts. This has helped me grow as a person and perform better professionally.

What motivates you?  

My two kids motivate me to always do my best. They are the absolute best!

What do you most enjoy doing outside of work?  

Spending time outdoors with my husband and two kids!